Support coordinator welcoming an adult with Down syndrome and a family member at an accessible entrance
Contact

Tell us what kind of support you need.

Reaching out should feel simple. Share your question about services, care needs, partnerships, or careers, and HumanLinkcare can help identify the next step.

Email HumanLinkcare
Get in touch

Ways to reach us.

The simplest way to connect with HumanLinkcare.

Location

New Hampshire

United States

How we can help

Who can reach out.

Whether you are seeking support, coordinating care for someone else, or interested in joining the team, we are glad to point you in the right direction.

Individuals & families

Exploring Day Program or Residential Services for yourself or a loved one, and want to understand the options.

View our services

Guardians & care coordinators

Planning person-centered support and coordinating care around someone’s routines, goals, and daily life.

How we approach care

Careers & joining the team

Interested in meaningful work supporting people with developmental disabilities and acquired brain disorders.

Explore careers
Service inquiry

What to include in your email.

Email is the simplest way to share your inquiry. To help us understand your needs and respond clearly, include a few details about the service, support situation, and best way to reach you.

Start guided email

Helpful details to share

  • Tell us whether you are asking about Day Program or Residential Services.
  • Share whether the support need is related to developmental disabilities, acquired brain disorders, or another care need.
  • Let us know who you are contacting for: yourself, a loved one, a family member, a guardian, or an organization.
  • Include the best way to reach you and any timing, care goals, or questions you would like us to understand.
FAQ

Frequently Asked Questions

Have questions about our services? Check out our FAQs for more information.

HumanLinkcare is focused on two primary service areas: Day Programs and Residential Services. These programs are designed to include daily living support, social engagement, wellness, self-advocacy, recreation, and community participation.

HumanLinkcare is not currently accepting new participants. Service availability may change in the future, and additional information will be shared when appropriate.

The services are designed for adults with developmental disabilities (DD), acquired brain disorders (ABD), and other support needs. This may include intellectual disability, autism, cerebral palsy, epilepsy, Down syndrome, traumatic brain injury, stroke, and other neurological or developmental conditions.

Person-centered care begins with the individual's strengths, preferences, routines, needs, and goals. Support is shaped around the person so they can participate in decisions and maintain dignity, choice, and greater independence.

Support planning considers the individual’s daily needs, abilities, health, interests, and personal goals. When appropriate, input may also come from families, guardians, healthcare providers, therapists, and other members of the support team.

Day Programs may include learning activities, arts and music, recreation, walking, sports, community outings, social experiences, wellness routines, and skill development. Activities should be flexible and responsive to individual interests and abilities.

Residential Services may support personal care, hygiene, dressing, meal preparation, cleaning, budgeting, household routines, wellness, and community connection. The goal is to create a safe and comfortable home where each person feels respected and included.

Self-advocacy support helps individuals understand their rights, communicate their needs, make informed choices, and build confidence. Daily support can also strengthen practical skills and encourage greater independence.

Health and wellness support may include healthy eating routines, medication schedules, medical appointments, routine health monitoring, physical wellness, and coordination with healthcare professionals based on individual needs.

Support begins with understanding the individual, their communication needs, routines, environment, health factors, and what may be contributing to distress. When behavioral support is needed, care should remain respectful, person-centered, and focused on safety, dignity, communication, and positive support strategies.

Complex needs require careful planning, clear documentation, teamwork, and regular communication. Support may involve families, guardians, healthcare professionals, behavioral specialists, nurses, supervisors, and direct care staff working together around the individual’s care plan, routines, health needs, and safety considerations.

Direct Support Professionals (DSPs) provide hands-on, person-centered assistance with daily routines, personal care, communication, skill development, recreation, appointments, and community participation. They encourage individuals to do as much as possible for themselves while providing the right level of support. DSPs may also document daily activities, note changes in health or behavior, follow individual support plans, and communicate with supervisors, families, guardians, and healthcare professionals.

Home Care Providers support individuals in a safe and respectful home environment. Their responsibilities may include bathing, dressing, grooming, meals, housekeeping, shopping, transportation, appointments, medication routines, and assistance with mobility or exercise. They also help individuals strengthen practical skills such as cooking, cleaning, budgeting, and managing schedules while maintaining accurate records and coordinating with the wider care team.

Respite care is short-term support that gives a primary caregiver time to rest, attend appointments, manage responsibilities, or focus on their own well-being. During respite, the individual continues to receive respectful supervision, companionship, personal support, and meaningful activities based on their needs and routines.

Respite care may support adults with developmental disabilities, acquired brain disorders, or other needs who rely on a family member, guardian, Home Care Provider, or another primary caregiver for regular assistance. The type and length of respite should be based on the individual’s support needs, health considerations, routines, and the caregiver’s circumstances.

Depending on the individual support plan, a respite care provider may assist with meals, personal hygiene, medication routines, mobility, companionship, recreation, household tasks, and safe participation in everyday activities. Responsibilities and required training should match the person’s needs and the care setting.

Requirements depend on the position. Some direct support and home care roles may begin with a high school diploma and role-specific training. Good spoken and written English is required for clear communication, accurate documentation, and coordination with individuals, families, and care teams. Clinical, behavioral, supervisory, and management roles may also require professional experience, licensing, or related education.

Training may include person-centered care, disability awareness, communication, documentation, privacy, safety, emergency response, first aid/CPR, medication routines, positive behavior support, infection control, and role-specific procedures. Training should match the person’s needs, the care setting, and the responsibilities of each role.

Email info@humanlinkcare.com with your question. Helpful details may include the topic you are asking about, the type of support involved, and the best way to respond.